It's OK to Ask Overview
Memorial Health System is privileged to care for life's precious gift of health. The physicians, nurses and all other caregivers accept the responsibility entrusted to us by our patients. We demonstrate our pride in holding this trust through the quality of care we deliver every day.
We recognize, however, that excellence in healthcare requires a partnership with our patients. More than anything, this partnership is nurtured through communication. Through It's OK to Ask, we encourage our patients to talk with their physicians, nurses and other caregivers about the care they receive.
Through this program, we're letting our patients know It's OK to Ask questions when they're not sure why something is being done. It's OK to Ask for more information about their medical condition. It's OK to Ask for help...and become involved as a partner in their medical care.
Patients as Partners
It's true. Strong partnerships between patients and those who provide their care greatly improve quality of care. The Joint Commission (TJC) reports patients who take part in decisions about their healthcare are more likely to have better outcomes.
It's OK to Ask evolves out of the work being done by Memorial Health System's Quality & Safety Leadership Team. We're focusing on five important healthcare topics: