Text for Wait Times

Text "WAIT" to 411217 

Receive a text message with the current wait times for all of our convenient ExpressCare locations. 

With on-site physicians, lab services, medical imaging services and more, we're prepared to treat your non-emergency illness or injury, seven days a week.

Our wait times tell you:

  • How many patients are at each of the three ExpressCare locations
  • The longest wait time for patients who are on-site at each ExpressCare (not including exam room time)

We provide this information to help you choose which location to visit. Please know wait times may be longer or shorter once you arrive at ExpressCare.

Texting FAQs

What is Memorial Health System SMS?

Memorial Health System uses SMS (short message service) to respond to your request for information via text message. Memorial Health System will send you a text message only if you request information from us.

What does the SMS service cost?

Message and data rates may apply. Message rates differ from carrier to carrier, so please contact your wireless phone service provider to inquire about the details of your plan.

Who do I contact for help?

If you need help requesting a text message from Memorial Health System or have questions about our SMS service, please contact us at webmaster@mhsil.com.

How do I discontinue receiving SMS messages from Memorial Health System?

This is a one-time reply to your WAIT text to 411217. However, to discontinue receiving SMS messages from Memorial, text STOP to 411217.

What is Memorial Health System's privacy policy?

Memorial Health System respects your right to privacy. You can view our privacy policy here.

By texting WAIT, you are agreeing to receive one text message reply from Memorial Health System. Text message may include ExpressCare wait time information as defined on MemorialExpressCare.com. You will only receive 1 text message reply and are not subscribing to any recurring messaging system. Message and data rates may apply. Visit ChooseMemorial.org or email webmaster@mhsil.com for additional terms and conditions. Questions or concerns should be emailed to webmaster@mhsil.com. For help, text HELP to 411217.