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You want safe, convenient care. With no appointment needed, our care is available (whether you are a current patient or not) through three convenient care options: walk-in, On My Way call-ahead and telehealth video.

Please note: If you are suffering from a life-threatening condition, call 911 or immediately go to the nearest Emergency Department. 

ExpressCare Locations 

ExpressCare – Chatham
101 E. Plummer
Chatham, IL 62629
ExpressCare, Lab and Imaging - 8 a.m. - 8 p.m. daily
ExpressCare – North Water
3131 N. Water Street
Decatur, IL 62526
ExpressCare, Lab and Imaging - 8 a.m. - 8 p.m. daily
ExpressCare – Koke Mill
3132 Old Jacksonville Rd.
Springfield, IL 62704
ExpressCare Lab and Imaging - 8 a.m. - 8 p.m. daily
ExpressCare – North Dirksen
3220 Atlanta St.
Springfield, IL 62707
ExpressCare, Lab and Imaging - 8 a.m. - 8 p.m. daily
ExpressCare – South Sixth
2950 South 6th St.
Springfield, IL 62703
Open 8 a.m. - 8 p.m. daily.
ExpressCare – Telehealth Video
Schedule your two-way video telehealth appointment through the Memorial App. Click here to learn more about Telehealth services. 

If you have respiratory symptoms: 

As we continue to respond to the COVID-19 pandemic, we have designated Express Care – South Sixth as the location that serves patients who are experiencing respiratory symptoms. If you have a respiratory illness with the following symptoms, please call our Respiratory Hotline at 217-588-4019: 


If you have other illnesses or injuries:

If you are seeking treatment for other minor illnesses or injuries, including the following, please visit any of our ExpressCare locations: 

  • Ear pain 
  • Eye symptoms 
  • Skin rashes and infections 
  • Cuts 
  • Fractures or sprains 
  • Nausea or vomiting 
  • Minor burns 
  • Urinary tract infections (without fever) 
  • Other non-respiratory conditions 

A note to patients experiencing fever: To ensure the safety of our patients and staff, you will be screened for symptoms of COVID-19, including fever, when you arrive at our ExpressCare locations. If you are experiencing a fever, you will be directed to contact our respiratory hotline at 217-588-4019, or utilize ExpressCare Telehealth (two-way video virtual care service) or to schedule a telehealth visit with your Memorial Physician Services doctor through the Memorial App

All ExpressCare locations are open 8 a.m. - 8 p.m., seven days a week. For after-hours or emergencies, call 911 or go to your local Emergency Department.

Memorial ExpressCare is open to care for you throughout the COVID-19 pandemic. We’ve adjusted our care approach to ensure your safety.  

  • All patients will be required to wear masks upon arriving at any Memorial Health System facility, and will undergo a health screening, including a temperature check, before entering. All patients are screened for symptoms of COVID-19. If you are experiencing a fever or respiratory symptoms including cough, sore throat, cold or flu, you may be referred directly to a respiratory clinic or another local clinic for evaluation.
  • In-room or over-the-phone registration whenever possible.
  • Waiting areas adjusted to observe social distancing.
  • Dedicated drive-thru labs for carside testing.
  • Memorial Physician Services clinic sites have established dedicated appointment areas for patients experiencing respiratory or other illness symptoms. Your doctor’s office will provide you with additional information and local availability.